Managing Payment Methods

Update or Edit Credit / Debit Card

You can update your credit / debit card information in your online account at any time. You can also update your credit / debit card information on all your pre-orders up to 5 days before the order ships from our warehouse.

To add a new credit / debit card or edit an existing one:

1. Visit www.sideshowtoy.com.
2. Login to your online account
3. Hover the cursor over area that reads "HI YOUR NAME" in the upper right hand corner of the screen.  Click Account
4. Click Payment Methods under the Sideshow Wallet area.
5. Click on the credit card. Click Delete to add a new card. Click Change to update an existing card.
6. Update your credit / debit card information and click Save. The next screen will show any standing pre-orders that can be updated with your new credit card info. You have the option of selecting individual orders or updating all orders. 

* For international collectors, please be sure that your preferred currency is selected when adding or editing a credit / debit card. For detailed instructions on choosing your preferred currency, please visit the article linked here *

--No applicable pre-orders? The screen will just confirm that you have updated your payment info.

Adding a PayPal Account

Collectors can now add PayPal as a payment method to their account (except specific territories where PayPal is unavailable). To add a PayPal account:

1. Visit www.sideshowtoy.com.
2. Login to your online account
3. Hover the cursor over area that reads "HI YOUR NAME" in the upper right hand corner of the screen.  Click Account
4. Click Payment Methods under the Sideshow Wallet area.
5. Click Connect Your PayPal Account. You will be redirected to the PayPal website. Login using your PayPal account credentials. 
6. Choose your form of payment, or add a new form of payment to your PayPal account. 
7. Once you've confirmed the form of payment, click "Agree and Continue"
8. You will be returned to the Sideshow account page. If PayPal was added successfully, the message "Your PayPal account has been added as a Payment Method. Find it in the below Payment Method dropdown" will display on the account page.

Edit Pre-order Info

If you are attempting to update payment information outside of 5 business days prior to your order charging and shipping, you may see the message 'Item shipping soon. Order can not be updated. Please contact us'. This means your order is currently processing and you'll need to contact us 855-SIDESHOW (US) and 1-805-214-2100 (INTNL)