Sideshow Collectibles can only ship our packages out via Federal Express (FedEx) or UPS.
The preferred carrier for international shipments is FedEx, but we may use UPS services if costs are preferable. If International customers have strong preference of carrier, then they need to contact us to let us know.
How are the International Shipping Charges calculated?
International shipping charges are calculated by dimensional weight and country of destination.
- You will be provided with a ship quote for in-stock orders during the checkout process
- Pre-order items will not have a ship quote available until seven days prior to its arrival into our warehouse
Customs fees, sales taxes, etc., are not included in your purchase price and may be charged by your countries customs office. In some cases, these duties and customs fees are collected by the carrier.
It is your responsibility to investigate the amount of taxes and duties you will owe prior to your shipment. Sideshow uses the harmonized code that we have been told is appropriate for our products into your region. Your customs office has the power to change this code on their own. If you feel that your final code / tax is not correct, then you can contact the carrier and/or your customs office directly to request a review.
If a package is refused due to excessive import fees and duties, you will be responsible for any return shipping fees that the carrier will charge Sideshow to return the package.
If Sideshow is unable to have the item returned due to a package refusal a refund will not be issued.
Please review our policy here.