If you bought one of our products from another Seller/Retailer -online or otherwise the first step is to contact the seller/retailer you purchased it from. That seller/retailer will have their own policy and procedures for handling returns or replacements.
If the seller is unable to assist you, feel free to contact us. We can certainly look into your inquiry to see if we can help! Just know our options will be limited.
Note: Sideshow is unable to issue any refunds for collectibles that were not purchased directly from our website.
Want a few pointers? Click here before purchasing any of our products through an unauthorized eBay seller.