The payment plan option is a great resource for collectors, which allows them to purchase items through a reasonable monthly installment schedule that they customize. We do not charge interest for the payment plans but there are modest cancellation fees. By using the payment plan option, you are agreeing to the simple terms and conditions outlined below.
1) Cancellation Fee: Non-Refundable Deposit or $20 (If deposit was not required)
Many of our collectibles require a non-refundable deposit at checkout to hold your pre-order during the production phase. If your order is cancelled due to insufficient funds, incomplete shipping information, etc. then your deposit will be used as a cancellation fee. If your pre-order or order did not require a non-refundable deposit at checkout, then a modest cancellation fee of $20 will be assessed.
2) Dispute of terms: 24-hour grace period
If you disagree with the terms of this agreement, then you may cancel, without penalty, within 24 hours of placing your order. You must contact us directly via email, at firstname.lastname@example.org, by live chat or phone with your cancellation request and specifically convey that you are cancelling within the grace period and require the return of your deposit.
3) Permission to charge your card on file
By using the payment plan option, you are agreeing to allow Sideshow to process your credit card for the dollar amounts on the schedule that you have selected. If your card expires or lacks the necessary funds during your plan, it is your responsibility to update it prior to your next payment date or risk order cancellation and fees.
4) Changing your schedule
Two schedule changes allowed.
You acknowledge that you can alter your schedule twice, through your online account. Excessive changes to your payment schedule may result in this service being unavailable to you for future purchases.
Changes made by Sideshow.
If the product’s arrival is delayed for any reason, you acknowledge that Sideshow has the right to alter your payment schedule to match the updated delivery date. In those instances, clients will be notified of the date changes via email as early as possible.
5) Charge backs and fee disputes
Sideshow is as transparent as possible with any fees involved with the payment plan program and how those fees are incurred. We also offer a 24 hour grace period, in which the collector can review the terms again and cancel without penalty.
Credit card companies submitting a dispute, or charge back, to Sideshow on behalf of the collector for any payment plan cancellation fees incurred after the grace period will be given a copy of this agreement, as well as documentation of our check out process illustrating your acceptance of the terms, via the client required action of selecting a check box. The information that will be provided illustrates a contract that you created with Sideshow and generally results in a dismissal of the dispute. Please keep in mind that any accounts with pending charge backs will be temporarily disabled, to avoid further billing and shipping issues, while all concerns are resolved. Multiple chargebacks may result in account closure.
6) Sideshow can update the terms of this agreement at will.
We reserve the right to update the terms of this agreement at will, with or without notification to the collectors. Please bookmark this agreement and check it regularly for updates.